Frequently Asked Questions

Everything you need to know about your Nominal experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by destination, generally ranging from 7-21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for most items. Products must be in their original condition with tags attached. Please note that certain sale items may be final sale.

Are your jewelry pieces water-resistant?

Our pieces are crafted using high-quality materials designed for durability. While many items are water-resistant, we recommend avoiding prolonged exposure to chlorine or salt water to maintain their original shine.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my package?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.